Refund Policy
A legal disclaimer
We value customer satisfaction and aim to provide high-quality products and services. Please review our Refund Policy carefully before making a purchase.
Refunds may be issued under the following conditions:
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The item received is defective, damaged, or incorrect due to our error.
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The request is submitted within 48 hours of delivery.
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Proof of purchase and supporting documentation (such as photos) are provided.
Refund Request Process
To request a refund:
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Contact our customer support team through the contact information provided on our website.
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Include your order number and a description of the issue.
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If applicable, provide clear photos of the item and packaging.
Refund requests that do not meet these requirements may be denied.
Refund Approval & Processing
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Approved refunds will be issued to the original payment method used at checkout.
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Processing times may vary depending on the payment provider.
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Shipping and handling fees are non-refundable unless the return is due to our error.
Return Shipping (If Applicable)
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Returned items must be unused, unworn, and in original condition, unless otherwise agreed.
Exchanges
We may offer exchanges in place of refunds, subject to availability. Exchange requests must follow the same process as refund requests.
Limitation of Liability
To the fullest extent permitted by law, our liability is limited to the purchase price of the item. We are not responsible for indirect or incidental damages.
Policy Changes
We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon posting on our website.
Contact Us
If you have questions about this Refund Policy, please contact us through the support channels listed on our website.
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